Privacy Policy
Last Updated: April 28, 2026
1. INFORMATION WE COLLECT
When you use our services, we may collect the following types of information:
- Contact information such as your name and email address
- Payment and billing information necessary to process transactions
- Content and details you provide for the creation of your custom song
- Device and browser information, IP address, and usage data collected automatically when you visit our website
- Information provided through communications with our support team
- Cookies and similar tracking technologies as described below
2. HOW WE USE YOUR INFORMATION
We use the information collected to operate, maintain, and improve our services, including but not limited to:
- Fulfilling and delivering your orders
- Processing payments and preventing fraud
- Communicating with you about your orders, account, and our services
- Sending promotional communications, updates, and offers related to our services
- Personalizing your experience and improving our website and offerings
- Complying with legal obligations and enforcing our terms
- Conducting analytics and research to improve our products and marketing
By using our services, you consent to receiving communications from us, including but not limited to order updates, promotional emails, and marketing materials. You may opt out of promotional communications at any time by following the unsubscribe instructions included in each message.
3. INFORMATION SHARING
We may share your information with third-party service providers who assist us in operating our business and delivering our services, including payment processors, email service providers, analytics providers, advertising platforms, and hosting services. These providers are contractually obligated to use your information only as necessary to provide services to us.
We may also share information when required by law, to protect our rights, to prevent fraud, or in connection with a merger, acquisition, or sale of assets.
4. DATA SECURITY
We implement commercially reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. COOKIES AND TRACKING
Our website uses cookies and similar technologies to provide functionality, analyze traffic, personalize content, and serve targeted advertising. By continuing to use our website, you consent to our use of cookies. Third-party services integrated into our website may also set their own cookies.
6. DATA RETENTION
We retain your information for as long as we have a legitimate business purpose to do so, including maintaining our business records, providing ongoing services, complying with legal obligations, resolving disputes, and enforcing our agreements. In general, we retain data indefinitely unless deletion is specifically requested and we have no ongoing legal or business need to retain it.
7. YOUR RIGHTS
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at info@melodyofus.com. We will respond to your request in accordance with applicable law.
8. CHILDREN'S PRIVACY
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
9. INTERNATIONAL TRANSFERS
Your information may be transferred to, stored, and processed in countries other than your own. By using our services, you consent to such transfers.
10. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. CONTACT US
For questions about this Privacy Policy, please contact us at:
Email: info@melodyofus.com
LEGITRISE - FZCO, operating as Melody of Us